How does the quality assurance work under the Voluntary Health Insurance contract?
How does the quality assurance work under the Voluntary Health Insurance contract?
The insurance company controls the relevance of
prescriptions and proper quality of the rendered medical
services. Any complaints for a particular service or a
medical part of the services are closely examined by QA
experts. The results of the analysis trigger decisions to
increase the service quality. The insurance company pays
for the services, rendered by medical institutions and
other providers; hence it is highly interested in
constructive cooperation with all service process
participants.
